Our checkout page is in a secured area (nobody can access your personal information - only Head Line Record's employees are authorized to check confidential information).
1. Head Line Records website is secure - any information that you input about yourself is all encrypted and is only accessible by Head Line Records. All information is stored in a secure location.
2. Make sure all information inputed when you "Checkout" is correct - we do not take any responsibility when input mistakes are made. If you do make a mistake email us as soon as possible with all of your correct information (Full name, address, email and phone).
3. We use AVS (Address Verification Secured) for all credit card transactions. That means, if the address that you entered on the site does not match the billing address of the credit card, we cannot send the order.
4. OPTIONAL: Everything in the store is in very limited supply. In the checkout you have the ability to add a comment. Feel free to list any secondary / alternative choices in case we are out of stock on any item that is in your order.
5. We only charge for products that we ship. This means that is something is out of stock we do not charge your credit card.
6. IMPORTANT: If you choose the "cash" or "money order" payment option, please wait our email confirmation with the real total - Usually it takes 2 or 3 days for us to process and send it back to you. Please do not send any payments before you receive the final amount.
7. When you receive your final estimate in your email, please send payment withing 24 hours. Products will only be reserved for 48 hours after the order is placed (no exception).
8. IMPORTANT: International transactions (outside USA), we can ask you at any time for documentation about your identity (ID or passport). Unfortunately, "Punk" thieves are using credit cards too!!!
8. We don't reserve stuff - everything is on a first come, first serve basis.
9. We no longer take orders over the phone, but you can use any of the methods below to place an order:
BY MAIL: HEAD LINE RECORDS
7706 Melrose Ave
Los Angeles, CA 90046 - USA
BY EMAIL: HEADLINERECORDS@YAHOO.COM
If you need a printable order form - CLICK HERE
10. We no longer carry a paper catalog.
11. All prices are subject to change without notice.
If there is any problem with the products you receive (defect), please call us to let us know, and we will replace promptly. When returning, please use a delivery service with a tracking number, as we cannot be responsible for items lost in the mail. BEFORE returning the item, you must get an approval from Headline Records. Only defect or you got the wrong item can be return - ALL SALES ARE FINAL.
The layout, database and design of this website are protected by copyright and other laws, and may not be copied in whole or in part. No logo, graphic or image from this website may be copied or retransmitted without the express permission of Headline Records. ALL HEADLINE FLYERS AND PICTURES OF THE SHOWS ARE COPYRIGHT FREE!!
If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this Web site, please contact us.